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Category Archives for "Management"

What is YOUR map?

By Andrew Cooke | December 21, 2017

Build your map and build value Have you ever been to Disneyland?  Millions of people, children and adults alike, have visited it and enjoyed its magic and experienced the wonder it has engendered. But did you know it nearly didn’t happen? When Walt Disney first tried to get financial backing for his project – the […]

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3 Keys to Being Self-Employed and Independent

By Andrew Cooke | December 12, 2017

What you need to know to be successful So you are self-employed or you are looking to take the plunge and become self-employed. Why? Being employed is often seen as a safe and secure way by which to live your life. But is it what you want? Increasingly, job security and tenure is becoming less […]

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Why Reducing Customer Churn is Important

By Andrew Cooke | November 28, 2017

How reducing customer churn can improve profit… Customer churn occurs when customers or subscribers stop doing business with a company or service It is normally described as the percentage of your total customers who have left you. So, reducing your customer churn can help your improve your profit by addressing two elements: Costs – the […]

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Work Is a Purpose, Not a Place

By Andrew Cooke | October 30, 2017

What can we do to make work a place people want to be? Too often we look at work as a place we go to, and where we can be found from Monday to  Friday for eight to nine hours a day.  This perspective, although true for the workplace in times gone by, is no […]

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3 Ways to Accelerate Team Performance

By Andrew Cooke | October 20, 2017

Improving team performance comes from both within and without If you are running a team or project team, especially when you have new team or one where there has been a change in team membership, you need to bring them up to speed as quickly as possible. Underpinning is this how you can capture, use […]

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5 Keys for Recovering from a Technology Failure

By Andrew Cooke | October 16, 2017

…how to accelerate your recovery and get results faster! Businesses are increasingly reliant on technology to do large amounts of business-critical work; and when it goes wrong it can have a disastrous impact in terms of cost, time, people and effort. Not only have you ‘sunk’ considerable investments into something that has not delivered, but […]

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How to Avoid Staff Turnover Impacting Your Teams

By Andrew Cooke | October 13, 2017

How to reduce the risks and costs of changes in your teams High staff turnover is a major cost and drain on an organisation.  Apart from the costs associated with recruiting and replacing an individual, a major cost (which is often under-estimated) is the loss of knowledge, expertise, insights and relationships. This becomes a real […]

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Build Your Tribe

By Andrew Cooke | October 9, 2017

Do you want to get more clients? Are you finding it hard? Are you meeting lots of people and generating lots of leads through your online and offline networks? Are you meeting with people who are expressing an interest in what you do? And are you then finding that very few of them are converting, […]

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3 Steps to Help Your Managers Prepare for Difficult Conversations

By Andrew Cooke | September 29, 2017

In times of challenges and uncertainty, supervisors might be experiencing an increase in the number of difficult conversations with their staff. These could include delivering bad news about an employee’s job, informing staff about work restructuring, or discussing other complicated and stressful work situations. Preparing for the conversation Before going into the conversation, ask yourself […]

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